Five Facts

Responsible Gambling and Self-Exclusion at Reddog Casino

In every account, deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion sit ready, and play is for adults of 18 and over.

Set a Deposit Limit

Gaming Control Board Curaçao license OGL/2016/2408/571

Quick Facts

When You Want to Keep Play in Hand

Every account carries these protections, and Reddog Casino keeps them visible rather than in small print.

Minimum age18+

LicenseGaming Control Board Curaçao OGL/2016/2408/571

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

While You Play

Deposit, Loss and Session Controls

Every tool below is part of the Reddog Casino account from the day you register.

Before the First Top-Up

A deposit limit caps how much you can add to the account over a period you choose. Set it before play, not after a loss.

When Results Steer You

A loss limit sets the most you are prepared to lose in a window you set. Turn it on when results start steering your decisions.

When Hours Slip Past

Session time reminders ping you at intervals you choose, so long visits do not slip past. Switch them on if you lose track of the clock.

Pause Now, Decide Later

A cooling-off period pauses play on the account for a break you choose. Use it when you want distance from the screen without closing anything permanently.

Step Away for Longer

Self-exclusion locks the account for a longer block and is the firmest tool available. Choose it when play has stopped feeling like entertainment.

Quick Setup

Take Charge of Your Spending

These steps live in the account settings and matter most before any money goes in.

Settings First, Play Later

Open the account and head to its settings area, where the limit options sit together. Check that your registered email address is current.

Limit Types Explained

Pick the kind that matches the problem: deposit, loss or session time. Read each description in the account before you settle on one.

How Long Should It Run?

Choose how long the limit should run. The account shows the period that will apply, so read it before you save.

Proof It Is Set

Save the limit and reopen the settings page to see it listed. A screenshot is not needed; the account itself is the record.

Fun First, Then the Tilt: Spotting the Shift

Spotting these early gives you room to act while play is still entertainment with a cost. A deposit limit or a short pause is the simplest first step, and it works best set before the next session rather than after a loss.

Check these against the last few weeks of play, honestly and without judgement.

Playing longer than you planned when you opened the page
Depositing again to chase money already lost
Checking results late at night instead of sleeping
Keeping sessions secret from people close to you
Spending money set aside for bills or rent
Feeling flat or restless on days you do not play
Borrowing to keep playing at the same level

Someone To Talk To

Reach Out to a Service Near You

It removes the worry that asking for help will cost money, alert the casino or become public.

National Gambling Helpline

Trained counsellors answer calls and online chat every hour of every day, free of charge, for players and for the people worried about them. Conversations stay confidential, and staff can point you to local services and self-help tools. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run by people who have gambled and stopped, held across the country, give players and their relatives a room to speak plainly. Reaching them means finding a nearby group through the organisation's own listing. gaaustralia.org.au

National Debt Helpline

Free financial counselling helps players and families untangle gambling debt and deal with the people they owe, without judgement. Its advisers answer calls on weekdays during business hours. ndh.org.au

Pick the Break That Matches Your Moment

Time-Out Inside the Account. This one sits inside your Reddog Casino account and covers a break of hours or days, chosen by you. You start it yourself from the account settings, and while it runs the account stays closed to play.

When You Need Months, Not Days. Longer than a pause, this closes access to your Reddog Casino account for the period you select, and it cannot be undone early. Once it is in place, support can discuss it with you but will not reopen access before the period ends.

BetStop, the National Register. BetStop is the Australian Government register run by ACMA, lasting at least 3 months and up to a lifetime. You apply at betstop.gov.au in about five minutes and may nominate a support person; registered people cannot bet, open accounts or receive marketing with licensed online and phone wagering providers. betstop.gov.au

Six short replies

What can you switch on yourself?

Everything this block settles, from age checks and BetStop through closure, limits, phones and early exits.

Why do I have to prove my age before I can play?+

An age check sits at the top of your account record, and the legal floor here is 18, so verification happens before any deposit is accepted. Documents you upload are checked within 4 hours, which is why the field stays locked until then.

Do I need BetStop as well as excluding myself here?+

Your account's self-exclusion covers this casino alone, so yes: BetStop, the national register run by the Australian Government, is the separate step that reaches licensed online and phone wagering providers. Signing up takes about 5 minutes, and a support person can be nominated.

What do I do if I want my account shut down permanently?+

Account closure is handled by support at [email protected], and that route removes the profile rather than pausing it. Writing from your registered email address lets the team confirm the request matches the account holder.

Where do I adjust a deposit cap once it is running?+

Your cap sits in the same account panel where you first set it, so nothing needs a call or an email. The value you chose stays visible there, so checking it takes a few taps before a session.

Does the mobile version let me set a cap before I play?+

The mobile version carries the same account section as the desktop site, so yes, deposit and loss limits can be set there before you play. Logging in on a handset opens that panel, so the step is not desktop-only.

Does a self-exclusion stop the moment I feel better?+

Your account entry shows a fixed end date, and no, it cannot be brought forward. BetStop holds the same line: 3 months minimum, not reducible, with cancellation only after 3 months by statutory declaration of having seen a counsellor or GP.